Read the sentence: 'The company decided to outsource its customer support to a specialized firm.'
What does 'to outsource' mean?
To develop a new source of raw materials for production.
To obtain goods or a service from an outside or foreign supplier, in place of an internal source.
To open a new office in another country and move all employees there.
To hire more employees to work inside the company's main office.
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Outsourcing is a business practice where a company hires another company to perform services or create goods that were traditionally performed in-house. In this case, instead of having its own customer support department, the company is paying an external, specialized firm to handle that function.
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