An email from a company to its customers begins with: 'Dear Valued Customer, We are writing to inform you of a change in our privacy policy.'
The tone of this opening is:
Informal and friendly.
Formal and professional.
Urgent and alarming.
Casual and humorous.
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The use of 'Dear Valued Customer' and the direct, informative statement 'We are writing to inform you' are characteristic of formal business communication. The language is polite, respectful, and standard for official correspondence, making the tone professional.
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